Política de privacidade

This document constitutes the Personal Data Protection Policy that establishes the basis on which BOSSAUTO INNOVA S.A.U. (hereinafter “BOSSAUTO INNOVA”) will treat the personal data that you provide during your experience through the web platforms https://www.bossauto.com/es (hereinafter “Web”).

Whenever you browse, purchase products, or make use of the services and features of our website, and you are asked to provide personal data or it is necessary for us to access them, this Privacy Policy will apply.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

  • Identity: BOSSAUTO INNOVA S.A.U.
  • C.I.F: A-60416617
  • Address: Calle Londres 10, 08401 - Granollers. Barcelona.
  • Contact e-mail: atencioncliente@bossauto.com

For any questions or needs you may have regarding the processing of your personal data by us, you can contact us at the following e-mail address: atencioncliente@bossauto.com

WHAT PERSONAL INFORMATION DO WE COLLECT?

The concepts “Personal Data” and “Personal Information” should be understood as any personal information related to you and that identifies you personally, either directly, such as, for example, your name and surname, or in combination with other information, such as, for example, your e-mail address or telephone number.

BOSSAUTO INNOVA may collect and process, based on the information voluntarily completed by you in the forms on our website, data such as your name and surname, user name, gender, company name (NIF/CIF, postal address, telephone, email address, zip code, town, province, country, website, company activity, geographical area of work, sector) bank details (if you request to make an online purchase). Connection and navigation data may also be processed, which may be collected indirectly through the cookies installed on our platforms that have been accepted by you, numerical identifiers such as the IP address of your computer or the content generated by the user through your navigation in the restricted space of your customer account.

The data collected are confidential and are adequately protected at all times.

FOR WHAT PURPOSE WE PROCESS YOUR PERSONAL DATA?

BOSSAUTO INNOVA will process the personal data that you have provided through the appropriate forms or those who have collected navigation in your customer account, as described throughout this Privacy Policy and for the specific purposes indicated below:

  • To attend to your queries, questions or requests made by users through the channels of attention or communication identified on our website and to contact you to solve them.
  • To improve our Web page, as well as its services and products, in order to offer a better service and content.
  • To allow and manage the registration of customer accounts on our platforms.
  • Allow and manage access to restricted areas of our platforms: customer account
  • Allow and manage purchases requested by the user through our website.
  • Send transactional communications in connection with your purchase.
  • To carry out studies for statistical purposes using data from your browsing.
  • Keep user data updated.
  • To process the requests of the reservation of the orders requested by the user.
  • To manage the invoicing and accounting of online purchases.
  • To process the warranty of the products purchased on our website.
  • Send commercial communications through communication channels, mainly through email, in order to offer special offers and promotions of services and products related to the activity of BOSSAUTO INNOVA.
  • Fulfill legal obligations.
     

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

The legal basis that allows us to process your personal data depends on the purpose for which we process them:

Express consent of the user: for example, for sending commercial communications.

Legitimate interest: to register customer accounts so that they can access restricted areas of the Web platforms; to analyze the navigation and quality of usability of these platforms, through technical and functional cookies, in order to ensure and enable proper and secure operation of the same; to respond to user requests.

The execution of a contract of sale of products: in this case, the processing of data is necessary for the execution of the contract of sale of products that you have requested through the Web.

The fulfillment of legal obligations: for example, the treatment for the invoicing of the products you purchase through the Web.

The processing of your personal data may sometimes be necessary to comply with certain legal obligations or in those relations of sale of products. In all other cases, and whenever appropriate, you will be asked for your consent to process your data.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

From BOSSAUTO INNOVA we will treat your personal data as long as they are really useful and necessary to offer you a quality service.

The period of retention of your data will be:

  • Data obtained when creating an online customer account: we will keep the data until you expressly ask us to delete them. We may also delete data collected for this purpose automatically after a period of inactivity.
  • Personal data obtained when you consent to receive marketing communications: we will retain the data until you expressly ask us to unsubscribe. We may also delete the data collected for this purpose, automatically after a period of inactivity.
  • Data collected when you purchase our products on-line: we will retain data collected for this purpose for the duration of the contractual relationship and for the period required by current tax and consumer protection legislation.
  • For a longer or shorter period, if required by law: if necessary in the course of legal proceedings or if required for a specific purpose in accordance with applicable law.

WHO HAS ACCESS TO YOUR PERSONAL DATA?

In order to provide the best possible service, other third-party service providers to BOSSAUTO INNOVA may need to access the personal data we process about you, such as postal, distribution and courier services, printing and enveloping, legal services, IT and technology platform services, etc.

In any case, BOSSAUTO INNOVA will expressly require all these third-party providers to comply with the obligations of confidentiality and protection of Personal Data, established by current legislation in this area, without them being able to share the data with third parties or other advertisers or for any purpose other than the provision of services for which they were contracted.

Your data may be stored in countries outside the European Economic Area (EEA), depending on where our service providers are located (e.g., providers of storage for our files). These service providers comply, in all cases, with guarantees of protection and security of the data stored in accordance with European Union protection regulations and are covered by the “Privacy Shield.”

In addition to the above, BOSSAUTO INNOVA may transfer or communicate Personal Data in order to comply with its obligations to the competent authorities, in cases where this is required in accordance with the legislation in force at any given time, such as Public Administrations or Judicial bodies.

WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

Current legislation grants you a series of rights related to the processing of your personal data by Bossauto Innova:

  • Right of access: as a data subject, you have the right to obtain confirmation as to whether or not data concerning you is being processed, as well as detailed information about certain aspects of the processing being carried out, such as the specific purposes for which your data is being processed.
  • Right of rectification: as a data subject, you have the right to request the rectification of inaccurate personal data that is being processed or the completion of incomplete data.
  • Right of erasure (right to be forgotten): as a data subject, you have the right to request the erasure of your personal data. In any case, erasure will be subject to the limits established in the regulatory standard.
  • Right to restriction of processing: as a data subject, you have the right to request the restriction of the processing of your personal data (we may store it, but we may not continue to use or process it) when the following circumstances arise:
  • When you contest the accuracy of the personal data, for the period of time that allows us, as the data controller, to verify its accuracy.
  • When you consider that the processing is unlawful and, as the data subject, you oppose the erasure of the personal data and request instead the restriction of its use.
  • When the controller no longer needs the personal data for the purposes of the processing, but you need it for the establishment, exercise, or defense of legal claims.
  • When you have objected to the processing of personal data, while it is being verified whether the legitimate grounds of the controller override those of the data subject.
  • Right to object to processing: as a data subject, you may object to the processing of your data in relation to any of the purposes for which we process your data.
  • Right to data portability: as a data subject, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and to transmit those data to another controller. This right may only be exercised in relation to data that you have provided, when the processing of such data is based on the performance of a contract or on your consent and the processing is carried out by automated means.

These rights may be exercised free of charge by the user, and where applicable by their representative, by means of a written and signed request, accompanied by a copy of their ID card or equivalent document proving their identity, addressed to BOSSAUTO INNOVA S.A.U., via email at atencioncliente@bossauto. com or by letter to the postal address at Calle Londres 10, 08401. Granollers. Barcelona.

In the case of representation, this must be proven by means of a written document accompanied by a copy of the ID card or equivalent document proving the identity of the person represented or other supporting documentation.

Once we have received your request, provided that it contains sufficient information to verify your identity, we will proceed to comply with it, fulfilling the rest of the procedures provided for each case in compliance with the applicable legislation.

If you believe that your rights have not been adequately addressed, you may file a complaint with the Spanish Data Protection Agency www.agpd.es

UNSUBSCRIBE FROM THE COMMERCIAL COMMUNICATIONS SERVICE

As mentioned in the previous section, you have the right to revoke your consent to receive commercial communications at any time by notifying BOSSAUTO INNOVA that you no longer wish to receive them.

UNDER AGE TREATMENT

Our Web and App platforms are not intended for minors under the age of sixteen and therefore under no circumstances will the personal data of users under this age be processed. In the case of minors, i.e. those under the age of eighteen, the holders of parental authority or guardianship must expressly authorize the processing of their personal data.

To this end, checks may be carried out to verify that the user is actually the age they have stated on the registration form for their customer account, or, in the case of users over sixteen but under the age of majority, checks may be carried out to confirm that the minor's legal guardian or custodian has actually given their consent.

HOW WE PROTECT YOUR PERSONAL INFORMATION

BOSSAUTO INNOVA is committed to protecting your personal information and implementing appropriate security, technical, and organizational measures to ensure its protection against unauthorized or illegal processing and against accidental loss, destruction, or damage, ensuring compliance with current data protection legislation, specifically the General Data Protection Regulation (GDPR).

MODIFICATION AND UPDATING OF THE PRIVACY POLICY

This Privacy Policy may be modified or updated in accordance with the applicable legislation at any given time. In any case, any modification or update will be duly published.

At the bottom of this document, the date on which it was last revised and the date on which it will become applicable will be indicated.

 

Version updated on May 25, 2021.

 

BOSSAUTO INNOVA S.A.U.